Instant Rebates via HICAPS

Private Health Insurance Physiotherapy

Use your private health extras cover for physiotherapy at our Homebush and Pendle Hill clinics — instant rebate, on the spot.

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Use Your Private Health for Physiotherapy

At Hopevana, we accept all major Australian private health funds for physiotherapy services. Whether you’re with Bupa, Medibank, HCF, NIB, or any other major fund, you can use your extras cover at our Homebush and Pendle Hill clinics.

We process all rebates instantly via HICAPS — meaning you only pay the gap (if any) on the day. No waiting for reimbursement, no paperwork, no chasing your fund.

Health Funds We Accept

Through HICAPS, we accept rebates from all major Australian private health insurance funds, including:

Bupa
Medibank
HCF
NIB
AHM
Australian Unity
HBF
CBHS
Defence Health
Teachers Health
St Lukes Health
Doctors Health Fund
GMHBA
Latrobe Health
Frank Health Insurance

How HICAPS Works at Hopevana

1

Book Your Appointment

Book online, call us, or message us via WhatsApp. Standard physiotherapy appointments are 30 minutes.

2

Bring Your Health Fund Card

Bring your private health membership card to your appointment. We’ll swipe it through HICAPS at the end of your session.

3

Pay Only the Gap (If Any)

Your fund’s rebate is processed instantly. You only pay the difference between the rebate and the appointment fee.

Common Questions About Private Health Cover

01Do I need extras cover or hospital cover?

You’ll need “Extras” cover that includes physiotherapy. Most major fund extras packages include it — check your specific level of cover with your fund.

02How much will my rebate be?

Rebate amounts vary depending on your fund, your level of cover, and any annual limits remaining. Through HICAPS, your fund’s rebate is calculated and applied instantly at your appointment — so you’ll know your exact gap on the day.

03Can I claim physiotherapy and remedial massage on the same day?

Yes, if your extras cover includes both services. Each service is billed separately and your fund applies rebates per service line.

04What if I don’t have private health cover?

Hopevana also offers bulk-billed physiotherapy under Medicare’s Chronic Disease Management (CDM/EPC) program with a referral from your GP. We also accept NDIS, WorkCover, and CTP referrals.

05Do you accept Medicare and private health together?

Medicare’s CDM program is processed separately from private health funds, so you can’t “double dip.” If you’re using Medicare bulk-billing under CDM, you don’t need to use your private health for that appointment.

Book Your Physiotherapy Appointment

Ready to book? Use our online booking system, call us, or message us via WhatsApp.

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