Injured at Work or in a
Motor Vehicle Accident?
Hopevana is a SIRA-approved physiotherapy provider (Approval No. 15827) accepting WorkCover and CTP (Compulsory Third Party) claims at both our Homebush and Pendle Hill clinics. Get the expert physiotherapy you need across Sydney — without the financial stress.
Officially Approved by SIRA — Approval No. 15827
Hopevana Physiotherapy is an approved physiotherapy provider with the State Insurance Regulatory Authority (SIRA) of New South Wales — Approval No. 15827. SIRA approval means we meet the formal clinical, reporting, and compliance standards required to deliver physiotherapy under the NSW workers compensation scheme. If your WorkCover claim is active, you can be treated by a SIRA-approved physiotherapist anywhere in NSW. We are one of the approved providers serving Sydney from our Homebush and Pendle Hill clinics.
WorkCover Physiotherapy
If you’ve been injured at work in Sydney, you may be entitled to physiotherapy funded through your employer’s WorkCover insurance. As a SIRA-approved provider, Hopevana delivers WorkCover physiotherapy with no out-of-pocket cost while your claim is active. Your physiotherapist completes and submits the Allied Health Treatment Request (AHTR) on your behalf — you don’t handle any paperwork.
Our physiotherapists are experienced in WorkCover claims across NSW and will work with your insurer to ensure treatment is approved and delivered efficiently.
- WorkCover NSW accepted — no gap fees
- Experienced in workplace injury rehabilitation
- Communication with insurers and case managers
- Detailed progress reports provided
- Return-to-work programs available
- Both clinic locations available
CTP (Motor Accident) Physiotherapy
Injured in a car accident? You’re entitled to physiotherapy under NSW’s Compulsory Third Party (CTP) insurance scheme — regardless of who was at fault.
We handle all the paperwork and liaise directly with your CTP insurer. You focus on recovery; we take care of the rest.
- CTP green slip claims accepted
- Neck, back, shoulder and soft tissue injuries
- Whiplash and post-accident rehabilitation
- SIRA-compliant treatment and reporting
- No out-of-pocket costs during claim period
- Both Homebush and Pendle Hill clinics
How Your Sessions Are Funded — and Why You Pay $0
WorkCover physiotherapy in NSW is fully funded by your employer’s insurer while your claim is active. You do not pay anything out of pocket at any point — not for your initial assessment, not for ongoing sessions, and not for any reports or paperwork. Here’s exactly how that works at Hopevana.
Your initial appointment is automatically covered
Once your WorkCover claim has been accepted by your employer’s insurer (icare or a self-insurer), your first physiotherapy assessment is funded automatically. You do not need pre-approval and you do not pay a gap. Bring your claim number and we handle billing directly with the insurer.
Your physiotherapist completes the AHTR
After your initial assessment, your treating physiotherapist at Hopevana completes the Allied Health Treatment Request (AHTR) on your behalf. The AHTR is the formal document that requests funded ongoing sessions from your insurer. It includes your diagnosis, treatment plan, expected number of sessions, and goals — all written by your physiotherapist based on the assessment.
We submit the AHTR directly to your case manager
You do not handle any paperwork. We submit the AHTR directly to your insurance case manager, follow up if there are questions, and notify you the moment it is approved. Most AHTRs are approved within a few business days.
Approved sessions continue at zero cost to you
Once your AHTR is approved, your ongoing physiotherapy sessions continue with no out-of-pocket cost. We bill your insurer directly for every session. If further treatment is needed beyond the initial approved block, we complete a new AHTR at the right time so there is no gap in your care.
What We Treat
Common WorkCover and CTP injuries we treat — tap any item to learn more.
Neck and back injuries are among the most common workplace and motor vehicle accident injuries. Whether you’ve sustained whiplash from a rear-end collision or a lumbar strain from heavy lifting, our physiotherapists use manual therapy, targeted exercises, and progressive rehabilitation to restore movement and reduce pain. Learn more about our back pain treatment approach → Sciatica treatment → Plantar fasciitis → Shoulder bursitis →
Shoulder injuries from falls, overhead work, or impact can significantly limit your ability to work. We treat rotator cuff tears, shoulder dislocations, frozen shoulder, and elbow injuries with hands-on therapy, strength programming, and return-to-work protocols.
Knee and lower limb injuries from slips, trips, and falls at work or road accidents require structured rehabilitation. Our team manages ACL injuries, meniscus tears, fracture recovery, and post-surgical knee rehab with evidence-based treatment plans.
Soft tissue injuries — including muscle tears, contusions, and repetitive strain injuries — are common in physical workplaces. We use fascia therapy, IASTM, and targeted exercise programming to restore tissue health and prevent re-injury.
If your workplace or motor vehicle injury required surgery, post-surgical rehabilitation is critical for a full recovery. We design progressive rehab programs that restore strength, flexibility, and function while keeping you safe throughout the process.
Our return-to-work programs are designed in consultation with your employer, insurer, and treating doctor. We provide functional capacity assessments, graded return-to-work plans, and ongoing monitoring to ensure you return to your duties safely and sustainably.
How to Get Started
Getting started with WorkCover or CTP physiotherapy is straightforward — here’s what to do.
Report Your Injury
Report your injury to your employer (WorkCover) or register your CTP claim with your insurer as soon as possible after the incident.
Get a Certificate
See your GP who can issue a WorkCover certificate or refer you for physiotherapy under your CTP claim.
Contact Hopevana
Call us with your claim details. We verify your WorkCover or CTP coverage with your insurer and book your first appointment at no cost to you — usually within a few business days. From the assessment onward, we handle the AHTR submission and ongoing reporting directly.
Begin Treatment
Start your tailored physiotherapy program at our Homebush or Pendle Hill clinic. Your physiotherapist completes the AHTR, manages all clinical reporting, and communicates directly with your insurer or case manager throughout your recovery — at no cost to you.
Functional Capacity Evaluations — On-Site at Both Clinics
A Functional Capacity Evaluation (FCE) is a standardised assessment that measures what an injured worker can physically do — lifting, carrying, sitting, standing, reaching — and compares it to the demands of their pre-injury job. FCEs are commonly requested by case managers, employers, and treating doctors to inform return-to-work planning, suitable duties decisions, and final case resolution. Hopevana provides FCEs on-site at both our Homebush and Pendle Hill clinics. Most Sydney physiotherapy clinics refer FCEs out — we conduct them in-house, which means faster turnaround for your case manager and one less appointment for the injured worker.
What our FCE includes
- Standardised physical capacity testing across all major task categories
- Material handling assessment (lifting, carrying, pushing, pulling)
- Postural tolerance testing (sitting, standing, walking, kneeling)
- Job-task simulation tailored to the worker’s pre-injury role
- Validity and consistency analysis using objective measures
- Detailed written report with clear, decision-ready recommendations
- Direct delivery of the report to the requesting case manager or doctor
Who requests FCEs
- Insurance case managers planning a return-to-work program
- Employers determining suitable duties or modified work options
- Treating doctors needing objective evidence of work capacity
- Solicitors managing complex or contested workers compensation matters
Book WorkCover / CTP Appointments
Pre-filtered to WorkCover & CTP appointments only. Direct billing to your insurer — zero upfront cost. Pick your nearest clinic and book instantly.
Homebush Clinic — WorkCover
Mon–Fri 8am–7pm · Sat 9am–2pmPendle Hill Clinic — WorkCover
Mon–Fri 8am–7pm · Sat 9am–2pmSydney WorkCover Physiotherapy — Two Convenient Locations
Hopevana provides WorkCover and CTP physiotherapy across Sydney from two locations — our primary clinic in Homebush and our secondary clinic in Pendle Hill. Between them, we serve injured workers from across Sydney’s Inner West, the Olympic Park corridor, the Parramatta region, and Western Sydney.
Homebush Clinic — Inner West Sydney
Our Homebush clinic at 17A The Crescent serves injured workers from across Sydney’s Inner West. Common catchment suburbs include Strathfield, Lidcombe, Auburn, Concord, Burwood, Rhodes, Newington, Croydon Park, and Sydney Olympic Park. We are a 2-minute walk from Homebush train station with on-site parking available.
Pendle Hill Clinic — Western Sydney
Our Pendle Hill clinic at 2/15 Civic Avenue, Pendle Hill NSW 2145 serves injured workers from across Western Sydney. Common catchment suburbs include Wentworthville, Girraween, Toongabbie, Westmead, Parramatta, Merrylands, Granville, Seven Hills, and Blacktown. The clinic is co-located within the Pendle Hill medical centre.
Whichever clinic is closer to your home or workplace, you receive the same SIRA-approved WorkCover physiotherapy and the same direct-to-insurer billing — at no out-of-pocket cost.
WorkCover & CTP Physiotherapy — Frequently Asked Questions
Tap any question to read the full answer.
Yes — WorkCover physiotherapy in NSW requires a GP referral. Your GP issues a WorkCover medical certificate that names physiotherapy as part of your treatment plan. Once you have the certificate and your claim is approved, contact Hopevana with your claim number and we handle everything from there. If you’re not sure whether your referral is set up correctly, call us and we’ll check with your case manager on your behalf.
$0. WorkCover physiotherapy at Hopevana is fully funded by your employer’s insurer while your claim is active. You do not pay a gap, you do not pay for the initial assessment, and you do not pay for ongoing sessions. We bill the insurer directly. The only cost to you is your time.
An AHTR is an Allied Health Treatment Request — the formal document that requests funded ongoing physiotherapy sessions from your insurer. You do not fill it out. After your initial assessment, your physiotherapist at Hopevana completes the AHTR based on your diagnosis and treatment needs, then submits it directly to your case manager. Most AHTRs are approved within a few business days.
AHTR rejection is rare when the request is well-documented, which is why we put detailed clinical reasoning into every submission. If a request is queried, we provide additional clinical information directly to the case manager. If a treatment block is genuinely declined, we discuss alternatives with you — including private sessions if you choose to continue, or a revised treatment plan that meets the insurer’s requirements. You will never be left without a clear path forward.
Yes. Some patients have a workplace injury and a separate motor vehicle accident running in parallel. Both schemes are accepted at Hopevana and can run concurrently as long as the injuries and treatment plans are clearly distinct. We bill each insurer separately and keep each claim’s clinical notes separate.
We aim to see WorkCover and CTP patients as soon as possible — usually within a few business days of your call. If your injury is recent and acute, let us know when you contact us and we’ll prioritise your booking. Both clinics have weekday and Saturday availability.
Yes — we provide Functional Capacity Evaluations (FCEs) at both our Homebush and Pendle Hill clinics. Unlike most Sydney physiotherapy clinics that refer FCEs out, we conduct them in-house. This means faster turnaround for case managers, fewer appointments for injured workers, and consistent reporting from the same clinical team that knows your case. FCEs can usually be booked within 5 business days.
Our Homebush clinic primarily serves Inner West Sydney including Strathfield, Lidcombe, Auburn, Concord, Burwood, Rhodes, Newington, and Sydney Olympic Park. Our Pendle Hill clinic primarily serves Western Sydney including Wentworthville, Girraween, Toongabbie, Westmead, Parramatta, Merrylands, Granville, Seven Hills, and Blacktown. WorkCover claims in NSW can be treated by any SIRA-approved provider, so as long as you can travel to one of our clinics, location is not a barrier.
Start Your Recovery Today
Don’t let a workplace or motor vehicle injury hold you back. Our experienced team is ready to help you recover, restore function, and return to your life.
Book an AppointmentCall UsHopevana Physiotherapy — 22 Sydney Suburbs
We see patients from across Sydney at our Homebush and Pendle Hill clinics, plus NDIS home visits across Western Sydney.